Email template for an empty support request. Speedometer 55.

Dear User,

Stan here, speedometer 55 app developer. Let me provide you with common troubleshooting and links for the app.

If no speed is shown and the GPS indicator is red.

Please be sure to try under the open sky and give the GPS receiver up to 10 seconds to find some satellites. In a train, please move as close to a window as possible to give the GPS receiver a better view of the sky. If it is a TGV/modern type of train, please note that they cover windows with a film that shields a lot of GPS signal away . Leaning the iPhone just against the window should help. For the UK, more information on GPS reception in different trains can be found here: https://www.railforums.co.uk/threads/best-seats-for-gps-reception.64342 .

If you experience the problem under the open sky, I think a simple iPhone restart (power off/on) should get the GPS receiver back into good shape.

If the GPS indicator shows OFF even under the open sky, please check that the iPhone’s (or cellular iPad) Settings > Privacy > Location services are ON. Then under location services check that speedometer app has its location switch in “When In Use” position.

If, by chance, you have an iPhone connected to the car’s “direct USB” port, please try without having the iPhone connected to it. There are several confirmed cases when a signal from a “direct/data usb” port in a car was interfering with the internal GPS receiver data. Or even better, please try having all cables disconnected from the iPhone.

In rare cases, to get a GPS receiver working properly, it is required to restart the iPhone (or cellular iPad) completely by powering it down (long hold on the power button and confirm the switch off)and then on again (by pressing the power button). Then please try again under the open sky.

These are the most relevant things to try, but I’m staying here ready with my advanced troubleshooting list , if needed.

Sending my best regards and staying here to help,

Stan.

P.S. Let me provide you with the ultimate documentation link for the app and some tips and tricks for the app: